If you find certain items get damaged ,please feel free to contact us within 3 days upon receiving them. Please tell us which awards and how many of each are damaged ,also please send us  pictures of damaged awards.After checking the pictures, we can either replace them or or issue a refund,which is depending on you.

If you find certain item is missing, please feel free to contact us within 3 days upon receiving them.We can resend them or issue a refund,which is depending on you.

 

We guarantee that we will never have our clients pay for damaged or missing items!